Refund policy

Return & Refund Policy

We want you to love your order! Because our products are made-to-order (custom-printed just for you), we don’t hold inventory. However, we stand by our quality and are here to help if something goes wrong.

1. Damaged or Defective Items

We take great care in packaging, but if your item arrives damaged, defective, or if you received the wrong item, we will make it right.

  • Action Required: Please notify us within 7 days of delivery.

  • Evidence: To help us resolve this quickly, please provide an unboxing video showing the damage or the incorrect item.

  • Resolution: Once verified, we will either send you a free replacement or issue a full refund.

2. Lost in Transit

If your order has not arrived within the estimated timeframe (25 business days), please contact us.

  • We will track your package and, if it is confirmed lost by the carrier, we will either ship a replacement at no extra cost or provide a full refund.

3. Change of Mind / Size Exchanges

Since every item is printed specifically for you, we cannot accept returns or provide refunds for "change of mind" or sizing issues. Please check our sizing charts carefully before placing your order to ensure you select the perfect fit.

4. Incorrect Shipping Address

Please double-check your shipping address at checkout. We are not responsible for orders delivered to an incorrect address provided by the customer. If a package is returned to us due to an incorrect address, we may be able to reship it, but the shipping costs will be the responsibility of the customer.

5. How to Initiate a Request

If you encounter an issue, please reach out to us with your Order Number and a description of the problem:

  • Email: workforbananacat@gmail.com

  • WhatsApp: +917982589833